Real Time Passenger Information (RTPI) Content Management Systems

Overview

This Framework Lot provides Real Time Passenger Information (RTPI) Content Management Systems.

The RTPI CMS Lot provides a supplier-agnostic Content Management System for Real Time Passenger Information, integrating with standards like GTFS, SIRI, BODS, and RSS. The systems can distribute real-time schedules and multimedia content to Passenger Information Displays, managed through a secure web portal with layout control, multilingual messaging, and access management.

The systems are scalable, cloud hosted, GDPR-compliant, and include monitoring, fault management, and reporting. Delivery includes commissioning, testing, migration, and maintenance, with defined backup, PID interfacing, and documentation. All Suppliers follow formal project management, deliver training, and meet strict KPIs for availability, updates, and transparency.

Key Information

Planned Procurement Notice
2025/S 000-049659

Tender Notice
2025/S 000-052884

Original Tender
Invitation to Tender

Request for Information
RFI Catalogue

Contract Award Notice
2025/S 000-077847

Framework Start Date
February 16th 2026

Framework End Date         
February 15th 2030

Extension Available         
+1 +1 Years

Award Option         
Direct Award or Further Competition 

Who Should Use This Lot

This Lot is suitable for, but not limited to:

  • Local Authorities, Combined Authorities, Regional Transport Bodies, National Governments or Other Public Sector Bodies wishing to procure Real Time Passenger Information (RTPI) Content Management Systems;

  • Any Transport Operator wishing to buy Real Time Passenger Information (RTPI) Content Management Systems;

All users of the National Procurement Framework need to be a Member of SAM. For details on how to join click here

Guidance Notes

Guidance Notes on how a SAM Member can call-off from the Real Time Passenger Information Screens (RTPI) Lot will be available shortly. The Guidance Notes are designed to assist and inform a SAM Member on all aspects of undertaking a call-off from the Framework, including:

  • Scoping a Member's own requirements;

  • Identifying the most suitable Supplier(s) to meet these requirements;

  • Preparing the Call-Off Order;

  • The process for undertaking a Further-Competition (if one is required); and

  • The costs for using the Framework.

Suppliers Available

There are four RTPI Suppliers available under this Lot.

Benefits of the Framework

The National Mobilities Procurement Hub Framework Lots are fully compliant with UK procurement legislation for the public sector - so you do not need to run your own procurement process;

  • All Framework Agreements have been upgraded since 2022 and are based upon Crown Commercial Service (CCS) terms;

  • All Suppliers available under this Lot have been assessed for their financial stability, experience, technical ability and commitment to Social Value;

  • All Orders are underpinned by a Framework Agreement, which clearly sets out the terms and conditions of the Order.