Journey Planning Managed Service

Overview

The Transport and Data Managed Services Lot within the Framework provides public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. By using managed services, purchasers benefit from expert monitoring, proactive issue resolution, and optimised infrastructure without the burden of managing complex systems in-house, all while maintaining compliance, security, and performance standards.

This Framework Lot (Part 1) is for the provision of Journey Planning data preparation, collation, presentation, supply and management through a dedicated UK hosted Managed Service. The core functional elements of the document describe the deployment of the data management system and output platform to manage, process, and deliver multimodal transport information. The system must ingest timetable and stop data (via TXC, EBSR, BODS, or manual entry), integrate mapping and location datasets, and consolidate everything into a National Journey Planner.

The Managed Service supports the exporting of material to TNDS, BODS, and third parties in multiple formats including: TXC, GTFS, XML, SIRI and NeTEx and generates outputs including journey planning services (web, apps, APIs), timetables, maps, and real-time feeds. Additional functionality through the managed service also includes real-time information processing, training and support for users, with variable access levels, and partner licensing for new adopters, with outputs ranging from public-facing journey planners to disruption information, RTI feeds, and customisable publicity templates.

Key Information

Planned Procurement Notice
2025/S 000-049659

Tender Notice
2025/S 000-052884‍ ‍

Original Tender
Invitation to Tender

Request for Information
RFI Catalogue

Contract Award Notice
2025/S 000-077847

Framework Start Date
February 16th 2026

Framework End Date
February 15th 2030

Extension Available
+1 +1 Years

Award Option
Direct Award or Further Competition 

Who Should Use This Lot

This Lot is suitable for, but not limited to:

  • Local Authorities, Combined Authorities, Regional Transport Bodies, National Governments or Other Public Sector Bodies wishing to procure Journey Planning Managed Services;

  • Any Transport Operator wishing to procure Journey Planning Managed Services;

All users of the National Procurement Framework need to be a Member of SAM. For joining details, click here

Guidance Notes

Guidance Notes on how a SAM Member can call-off from the Journey Planning Managed Services Lot will be available shortly. The Guidance Notes are designed to assist and inform a SAM Member on all aspects of undertaking a call-off from the Framework, including:

  • Scoping a Member's own requirements;

  • Identifying the most suitable Supplier(s) to meet these requirements;

  • Preparing the Call-Off Order;

  • The process for undertaking a Further-Competition (if one is required); and

  • The costs for using the Framework.

Suppliers Available

There are two Suppliers available under this Lot.

Benefits of the Framework

The National Mobilities Procurement Hub Framework Lots are fully compliant with UK procurement legislation for the public sector - so you do not need to run your own procurement process;

  • All Framework Agreements have been upgraded since 2022 and are based upon Government Commercial Agency (GCA) terms;

  • All Suppliers available under this Lot have been assessed for their financial stability, experience, technical ability and commitment to Social Value;

  • All Orders are underpinned by a Framework Agreement, which clearly sets out the terms and conditions of the Order.